Documentation

Run your store on Plaza — every feature, in plain language

The complete reference for the admin dashboard, the web storefront, and the mobile app. Available in over 20 languages — including Arabic with right-to-left done properly.

  • Live in 60 seconds
  • Arabic + English (RTL)
  • Web + iOS + Android
  • COD & cards
  • Multi-currency

How to read this guide

Each feature section lists the plan it needs, a field-by-field reference, step-by-step instructions, and tips. Anything marked with an asterisk is required.

Overview & key concepts

Plaza Store gives you three connected surfaces from one account — a branded web storefront, a native iOS & Android app, and the admin dashboard where you run everything. This guide documents each one in full.

Web storefront

Your public store at your-store.instamicrotech.com — fast, SEO-ready, available in 20+ languages.

Mobile app

A native app auto-themed to your brand, with push notifications.

Admin dashboard

Products, orders, delivery, promotions, staff, finance, and analytics.

Concepts you'll see throughout

TermDefinition
Store / tenantYour isolated store. Your data is private to your store and never shared with other Plaza merchants.
SubdomainYour free web address, e.g. your-store.instamicrotech.com, provisioned automatically with SSL.
Primary currencyThe currency you price in (set from your country at sign-up). Every product needs a price in it. Locked once you create your first product.
Secondary countriesOther countries you sell to; each can have its own currency price. USD acts as a universal fallback.
ModulesFeatures in the sidebar. Some are always on (Dashboard, Settings); advanced ones depend on your plan.
Roles & permissionsWho can do what. The owner sees everything; staff get only the permissions you grant.
User typesCustomers can be Normal, Special (discounted pricing), or Resource (supplier). Products and sections can target specific types.

Getting started

You can have a working store in about a minute — a free trial is included and no credit card is required to start.

  1. Go to plaza.instamicrotech.com/signup and click Get started.
  2. Enter your full name, email, and a password (minimum 8 characters); click Create account.
  3. Choose your store subdomain — your store goes live at your-store.instamicrotech.com with SSL and hosting included.
  4. Set your country & primary currency, then upload a logo and pick colors in the Branding studio.
  5. Pick a plan (or stay on the trial), then add your first products.

Signing in again

FieldDetails
Marketing loginplaza.instamicrotech.com/login — enter email + password; you stay on plaza and land on your account home.
Direct adminyour-store.instamicrotech.com/admin — your store admin login screen.
Forgot passwordUse Forgot password? on either login screen to reset by email.

Tip

During the trial the dashboard shows the days remaining and a Choose a plan button. Pick a plan before it ends to keep your store, dashboard, and app online.

plaza.instamicrotech.com/signup

Plaza Store

Your store. Your brand.
Live in 60 seconds.

  • ⚡ One-click subdomain, SSL, hosting
  • 🌐 Arabic + English, RTL out of the box
  • ✨ Theme, logo, palette — yours in minutes

Create your account

Your store will be live in minutes. No credit card required.

Create account
Account sign-up — the Plaza Store signup screen.

Branding studio

All plans

Your logo and colors apply to the web storefront, mobile app, and admin dashboard simultaneously. Open Settings → Brand Theme; the live preview shows your mobile app updating as you choose colors.

  1. Upload your logo — PNG, JPG, or SVG up to 5MB. Used in the app, the storefront header, and as your favicon.
  2. Set theme colors — Primary, Accent, Background, Surface, Primary Text, Secondary Text, Border.
  3. Watch the live preview update so you can confirm contrast and readability before saving.
  4. Save — changes propagate to every surface instantly; no re-deployment.
FieldDetails
PrimaryButtons, selected tabs, headings — your main brand color.
AccentHighlights, badges, callouts.
BackgroundPage background behind cards.
SurfaceCards, sheets, dialogs — usually white.
Primary TextHeadings and body text.
Secondary TextSubtitles, hints, captions.
BorderDefault borders and dividers.

Note

Prefer not to pick colors by hand? Start from a ready-made MENA palette (Royal Indigo, Desert Gold, Nile Teal, and more) and adjust.

your-store.instamicrotech.com/admin/settings/mobile-theme
🖼 Store Logo

Max 5MB — PNG / JPG / SVG.

LOGO⤴ Replace✕ Remove
🎨 Theme Colors

Applied immediately to the mobile app.

Primaryvar(--primary)
Accentvar(--accent)
Backgroundvar(--background)
Primary Textvar(--foreground)

Live Preview

9:41•••

Your Store

Manage your account

Primary Button
PaidPendingCancelled
▦ Home🛒 Cart▤ Categories📦 Orders
Brand Theme studio — logo, palette, and live mobile preview.

Dashboard

All plans

Your store's home screen — today's performance, items needing attention, a 30-day financial summary, and a 7-day orders chart. The left sidebar navigates every module.

FieldDetails
Today's Orders / RevenueOrders and money taken today, in your store currency.
Total Users / ProductsRegistered customers and catalog size.
Pending OrdersOrders awaiting action — jump straight to processing them.
Low Stock AlertProducts running low so you can restock in time.
Expiring ProductsItems expiring within 2 months (perishables).
Financial SummaryProfit & loss over the last 30 days.
Orders OverviewOrder volume & revenue for the last 7 days.
Order Status BreakdownDistribution of orders across statuses.

Note

The top bar has a global search and a one-click English ⇄ Arabic toggle that flips the entire admin.

your-store.instamicrotech.com/admin/dashboard

Dashboard

Overview of your store performance

Today's Orders

14

Today's Revenue

EGP 9,840

Total Users

1,284

Total Products

73

⏱ Pending Orders

6

Waiting for action

⚠ Low Stock

4

Running low

📅 Expiring

3

Within 2 months

📈 Orders Overview — last 7 days
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Admin dashboard — KPI cards, attention alerts, and navigation.

Products

Unlimited productsAll plans

Your catalog. Products support English + Arabic, multiple images, multi-currency pricing, inventory with expiry, special-user pricing, visibility targeting, and full lifecycle tracking.

The product list

Under Products you can search by name or brand, filter by category and stock status (In stock / Low stock / Out of stock), and open any product to edit it. Each row shows image, name, category, price, stock, and profit.

Add or edit a product — full field reference

FieldDetails
Product Name (EN)*English name shown to customers.
Product Name (AR)*Arabic name. Both languages are required.
Description (EN / AR)Optional rich description in each language.
BrandOptional — pick from your Brands.
Category*Pick from your Categories.
Main Image*Upload (JPG/PNG/WebP, max 5MB) or paste a URL.
GalleryUp to 10 additional images.
Pricing — Primary*Price in your primary currency (e.g. EGP). Required.
Pricing — SecondaryPer-country currency prices (e.g. AED). Fill each, or use the USD fallback.
Pricing — USD fallbackCovers any country you didn't price directly.
Original priceOptional strike-through “was” price to show a discount.
Special pricePrice shown to Special users. Leave empty to use the global special discount instead.
Stock Quantity*Units in stock. Drives low-stock and out-of-stock alerts.
Expiry DateFor perishables — you get alerts before expiry.
SKUOptional stock-keeping unit / internal code.
FeaturedFlags the product for featured placement.
VisibilityAll Users · Normal only · Special only · Resource only — controls who sees it in the app.
  1. Go to Products → Add Product.
  2. Fill the bilingual name and (optional) description.
  3. Choose Brand and Category, add a Main Image and gallery.
  4. Set Pricing: primary currency (required), then either each secondary currency or the USD fallback.
  5. Enter Stock and an optional Expiry Date.
  6. Set Visibility, optionally mark Featured, then Create Product.

Product tracking (lifecycle)

Open a product and choose Tracking to see its complete lifecycle: current stock, total purchased, total sold, returned to supplier, average buy cost vs. sell price, profit per unit and margin, plus suppliers, purchase history, sales history, and every stock movement (purchase / sale / return / adjustment).

Tip

You type the price the customer pays — there's no live FX conversion. Set the primary price, then price each market by hand or let USD cover the rest.

your-store.instamicrotech.com/admin/products/new
📦 Product Information

Fields marked * are required.

Pricing

CurrencyPriceOriginal
EGPPrimary0.00
AED
USDFallback
Product Images
🖼 Drag & drop or click — JPG, PNG, WebP — Max 5MB
Visibility
All Users ▾

Featured product

+ Create Product
Add New Product — bilingual fields, multi-currency pricing, images, inventory, visibility.

Categories

All plans

Organize products into bilingual categories that appear on your storefront and app. Categories can be nested with a parent.

FieldDetails
Name (EN / AR)*Category name in both languages.
Parent CategoryChoose a parent to nest it, or No Parent (Root Category).
ImageOptional category image or icon.
DescriptionOptional description.
  1. Go to Categories → Add Category.
  2. Enter the bilingual name, optionally set a parent and image.
  3. Create Category. The list shows each category with its product count.

Heads up

Deleting a category can't be undone; products in it are simply unassigned (not deleted).

your-store.instamicrotech.com/admin/categories

Categories

5 categories

+ Add Category
NameArabicParentProductsCreated
Fragranceعطور1212 Apr 2026
Skincareالعناية بالبشرة2812 Apr 2026
Makeupمكياج1912 Apr 2026
Haircareالعناية بالشعر913 Apr 2026
Gift Setsأطقم الهداياFragrance520 Apr 2026
Categories — bilingual names, parent nesting, and live product counts.

Brands

All plans

Maintain a brand list that customers can browse and filter by, and that you assign to products.

FieldDetails
Brand Name (EN / AR)*Brand name in both languages.
Logo URLBrand logo image.
WebsiteOptional brand website link.
DescriptionOptional description.
StatusActive or inactive toggle.
your-store.instamicrotech.com/admin/brands

Brands

4 brands

+ Add Brand
L

Layali

12 products · Active

A

Amber & Co

9 products · Active

N

Nour Cosmetics

15 products · Active

D

Desert Bloom

6 products · Active

Brands — logo, bilingual name, product count, and status.

Product alerts

All plans

A single monitoring screen that surfaces inventory problems before they cost you sales, across two groups: expiry and stock/sales.

FieldMeaning
ExpiredProducts already past expiry — remove from sale.
CriticalExpiring within 7 days — run a flash sale or clearance.
WarningExpiring within 30 days — plan promotions.
UpcomingExpiring within 60 days — monitor.
No Sales (30d)Zero sales in the last 30 days — review price or images.
Out of Stock0 units — prioritize restocking.
Low StockFewer than 10 units — reorder soon.

Each alert opens a detail dialog with the affected products and a recommended action.

your-store.instamicrotech.com/admin/product-alerts

Expired

2

Critical (7d)

3

Out of Stock

1

Low Stock

4

Expiring & stock issues
ProductCategoryStockStatus
🧴 Saffron Night CreamSkincare15Expires in 22 days
💧 Rose Damascena MistSkincare8Low stock
🧴 Argan Hair SerumHaircare0Out of stock
🧪 Aloe Gel (old batch)Skincare3Expired 5 days ago
Product Alerts — expiry and stock issues grouped for action.

Orders & invoices

Unlimited ordersAll plans

Every order — from your website, app, or created by hand — lands here. Search, filter by status, export to CSV, and open any order to update status, print an invoice or receipt, and view customer + delivery details.

The orders list

Search by order ID or customer name, filter by status, and Export CSV. Open an order for its full detail and timeline.

Order statuses

PendingConfirmedProcessingShippedDeliveredCancelledRefunded

Open an order and use Update Order Status to move it along. Payment status is tracked separately: Pending, Paid, Failed, Refunded. The order detail also shows the full customer address (building, street, district, city, country, postal), itemized subtotal, discount, delivery fee, tax, and grand total.

Create a manual order

  1. Orders → Add New Order.
  2. Select Customer — search an existing customer by name, email, or phone.
  3. Add Products — search the catalog and set quantities (stock is shown).
  4. Enter Delivery Information — phone, address, optional instructions.
  5. Choose payment: Cash on Delivery, Credit Card, or Wallet; review the summary and Create Order.

Invoices & receipts

From an order you can Print Invoice in two formats:

FieldDetails
Full Invoice (A4)Standard invoice with billed-to, itemized lines, tax, and total.
Cashier ReceiptThermal-printer receipt — choose 58 mm (narrow) or 80 mm (standard) paper.

Note

For Egyptian orders you can create real shipments from the order via the Bosta integration (set up in Settings, with test and production modes).

your-store.instamicrotech.com/admin/orders

Orders

Manage and track all customer orders

+ Add New Order
🔍 Search by order ID, customer name…
All Statuses ▾
⤓ Export CSV
OrderCustomerTotalPaymentStatusDate
#1042Mona K.EGP 1,630PaidDelivered29 May
#1041Ahmed S.EGP 475CODProcessing29 May
#1040Youssef A.EGP 1,250PaidShipped28 May
#1039Sara M.EGP 95RefundedCancelled27 May
Orders — search, status filter, CSV export, manual order creation.

Coupons

Complete & above

Discount codes customers type at checkout. Percentage or fixed amount, scoped by country and by what they apply to, with usage limits and a validity window.

FieldDetails
Coupon Code*What customers enter at checkout (e.g. SAVE20).
Name*Internal label, e.g. Summer Sale 20% Off.
DescriptionOptional note.
ActiveToggle to enable or disable instantly.
Discount Type*Percentage (%) or Fixed Amount.
Discount Value*The amount or percent off.
Minimum Order AmountOrder must reach this to qualify.
Maximum Discount AmountCaps the value of a % discount.
Discount Applies ToOrder Total Only · Delivery Fee Only (free delivery) · Both.
Applicable ToAll Products · Specific Categories · Specific Brands · Specific Products.
Country RestrictionsLimit to selected countries; empty = all countries.
Total Usage LimitMax redemptions; empty = unlimited.
Validity PeriodValid From / Valid Until dates.
your-store.instamicrotech.com/admin/coupons/new
🎟 Basic Information
Active Coupon
Discount Settings
Create Coupon — type, caps, scope, country rules, usage, validity.

Promotions

Complete & above

Automatic, code-free deals applied in the cart. Three engines cover the common MENA retail offers, built with a simple 3-step wizard (Basic info → Rules → Review).

FieldDetails
Buy One Get One (BOGO)Buy X items, get Y free or at a discount. Rule types: BOGO Free or BOGO Discount.
Volume DiscountBigger discount the more they buy, via volume tiers (min/max quantity → discount).
Bundle DealBuy specific products together for a discount — a trigger product and a reward product.

Common fields

FieldDetails
Name (EN / AR)*e.g. Buy 2 Get 1 Free.
Valid From / UntilActive window.
Usage LimitMax redemptions; empty = unlimited.
PriorityHigher-priority promotions apply first when several match.
TriggerProduct, category, or brand + a trigger quantity.
RewardReward product or category + quantity, and discount (Percentage / Fixed / Free).
ActiveOnly active promotions are offered to customers.

Tip

Use a coupon when the customer types a code; use a promotion for automatic cart deals (BOGO, bundles, volume) that need no code.

your-store.instamicrotech.com/admin/promotions

Promotions

3 promotions

+ Add Promotion
NameTypeValid periodUsageStatus
Buy 2 Get 1 Free — Mini PerfumesBOGO1–30 May148 usedActive
Skincare Bulk — 15% off 5+Volume10–31 May52 usedActive
Oud + Gift Box BundleBundle1–10 Jun0 usedScheduled
Promotions — BOGO, volume, and bundle deals with validity and usage.

Delivery zones

Complete & above

Define where you deliver and what it costs. Each zone has its own fee, free-delivery threshold, delivery time, priority, and a list of coverage areas (city / district / country).

FieldDetails
Zone Name (EN / AR)*e.g. Cairo Central.
Delivery FeeFlat fee for the zone.
Free Delivery ThresholdOrders above this ship free; empty = never free.
PriorityHigher-priority zones are matched first.
Default ZoneUsed when no specific zone matches a customer's address.
Coverage AreasAdd City + District (optional) + Country. An area can belong to only one zone.
your-store.instamicrotech.com/admin/delivery-zones

Delivery Zones

Manage delivery zones and fees by location

+ Add Zone
ZoneTypeFeeTimeStatus
Local delivery (EG)LocalEGP 01–3 days● Active
Delivery to AEInternational$010–14 days● Active
Delivery Zones — local + international zones with fees and times.

Delivery time slots

Complete & above

Offer scheduled delivery windows. Build a weekly template, auto-generate slots across a date range, and cap how many orders each slot accepts.

FieldDetails
Weekly Schedule TemplateSet business hours per day, toggle individual hours on or off, mark days active or inactive, and a default max orders.
Generate SlotsAuto-create slots from the template for a date range, with a preview (existing vs. new) and optional overwrite.
Slot fieldsSlot Name, Start/End time, Maximum Orders, Available toggle.
Per-slot statusBooked vs. available capacity (“X left”), enable or disable, and bulk enable/disable/delete.

Heads up

A slot that already has orders booked against it can't be deleted.

your-store.instamicrotech.com/admin/time-slots

Today

Sun–Thu 10:00–20:00 · Fri off · Sat 12:00–18:00 · default 10 orders/slot

+ Generate Slots
TimeBookedCapacityStatus
10:00 – 12:00310 (7 left)Available
12:00 – 14:00710 (3 left)Available
16:00 – 18:001010 (0 left)Full
18:00 – 20:00Disabled
Delivery time slots — capacity, bookings, and the weekly template.

Drivers

Complete & above

Manage delivery drivers, assign them to orders, and settle the cash they collect (COD).

FieldDetails
Driver InformationName, phone, status, and notes.
Cash BalanceCurrent unsettled COD cash the driver is holding.
Pending CollectionsCollected amounts per order awaiting settlement (order ID, customer, amount, time).
Settle CashRecord a settlement to clear the balance; full settlement history is kept.
Lifetime statsOrders delivered and totals over the driver's history.
your-store.instamicrotech.com/admin/drivers/7
🚗 Driver — Mahmoud A.

+20 100 555 0142 · Active

Unsettled cashEGP 1,725
Lifetime orders312
Settle Cash
Pending Collections
OrderCustomerAmount
#1041Ahmed S.EGP 475
#1038Layla N.EGP 1,250
Driver detail — cash balance, pending COD collections, and settlement.

Users

All plans

Your customer directory. Search, filter by type, open a profile to see contact details, orders, and lifetime spend, and change a customer's type or access.

FieldDetails
List columnsUser, Type, Status, Joined, Orders, Total Spent.
Search & filterBy name, email, or phone; filter by user type.
User detailContact info, language, total orders, member-since date.
User TypeNormal · Special · Resource · Admin. Changing type affects access and pricing (admin promotion needs super-admin).
DeactivateBlocks login without deleting the account.

User types

FieldDetails
NormalRegular customer, sees regular prices.
SpecialGets special pricing — see Special users.
ResourceA supplier or vendor — see Suppliers.
AdminStaff with dashboard access — see Staff & permissions.
your-store.instamicrotech.com/admin/users

User Management

1,284 registered users

+ Add User
UserTypeOrdersTotal spentStatusJoined
Mona K.Normal9EGP 8,420ActiveFeb 2026
Hana StoresSpecial34EGP 61,900ActiveJan 2026
Ahmed S.Normal2EGP 870ActiveMay 2026
Amber ImportsResourceActiveMar 2026
Users — customer directory with type, orders, lifetime spend.

Special users

All plans

Give selected customers special pricing — useful for wholesale, loyal customers, or staff. A global discount applies to all products unless a product has its own special price.

  1. Open Special Users and set the Global Discount percentage (applies to all special users).
  2. Add Special User — search by name, email, or phone and add them.
  3. Optionally set a per-product Special Price in the product editor to override the global discount for that item.

Note

Products and home sections can be set to Special Users Only visibility, so you can run a hidden wholesale catalog alongside your public store.

your-store.instamicrotech.com/admin/special-users
Global Discount

Applies to all special users unless a product has a special price.

15%Update
Special Users
UserAdded
Hana StoresWholesale partnerJan 2026
Karim GiftsResellerApr 2026
Special users — global discount + members on special pricing.

Treasury

Complete & above

Your store's cash ledger. It tracks the running balance and every movement — order payments, refunds, supplier purchases / returns, and manual deposits / withdrawals.

FieldDetails
Current BalanceLive cash balance with last-updated time.
Transaction typesOrder Payment, Order Refund, Supplier Purchase, Supplier Return, Manual Deposit, Manual Withdrawal, Adjustment.
Record Deposit / WithdrawalAdd cash in or out with an amount and notes.
Adjust BalanceSet a corrected balance (notes required for the audit trail).
Period SummaryTotal income, total expense, and net change over a date range.
HistoryFilterable by type and date, showing balance before and after each entry.
your-store.instamicrotech.com/admin/treasury

Current Balance

EGP 48,320

Updated 2 min ago

+ Deposit− Withdrawal
DateTypeAmountBalance
29 MayOrder Payment (#1042)+EGP 1,630EGP 48,320
28 MaySupplier Purchase−EGP 6,400EGP 46,690
27 MayManual Deposit+EGP 5,000EGP 53,090
27 MayOrder Refund (#1039)−EGP 95EGP 48,090
Treasury — live cash balance and every movement.

Expenses

Complete & above

Track operational costs — rent, utilities, salaries, supplies — with categories, due dates, partial payments, and recurring entries.

FieldDetails
Title (EN / AR)*What the expense is for.
Category*From your expense categories (each has an icon, color, recurring flag).
Amount*Total cost.
VendorWho you paid.
Reference #Invoice or receipt number.
Expense Date / Due DateWhen incurred / when payment is due.
RecurringMark recurring and set the day of month.
Payment StatusPending · Partial · Paid; record payments (optionally posting to Treasury).

Dashboard stats include monthly total, pending amount, overdue, paid this month, active recurring, and a category breakdown. Manage categories under Expenses → Manage Categories.

your-store.instamicrotech.com/admin/expenses

Monthly Total

EGP 26,700

Pending

EGP 1,200

Paid This Month

EGP 25,500

Recent Expenses
TitleAmountStatus
Shop Rent — MayEGP 8,000Paid
Staff SalariesEGP 14,000Partial
Packaging suppliesEGP 1,200Pending
By Category
Salaries90%
Rent52%
Marketing23%
Packaging8%
Expenses — totals, statuses, recurring entries, category breakdown.

Suppliers & purchase invoices

Complete & above

“Resources” are your suppliers / vendors. Track what you buy, return, and pay so you always know your accounts payable. Balance = Purchases − Returns − Payments.

FieldDetails
Resource (supplier)Name, mobile, email, address, notes, and a live balance.
Debtor / Creditor / SettledPositive = you owe them; negative = they owe you; zero = settled.
PurchaseGoods received → balance increases. Multi-product, with cost prices; updates stock.
ReturnGoods returned to supplier → balance decreases. Pick the original invoice and quantity to return.
PaymentMoney paid to the supplier → balance decreases.
InvoicesAuto-generated invoice numbers; per-invoice payment tracking (paid / remaining).

Purchase & Return Invoices (sidebar) is the cross-supplier view of all purchase orders — filter by type, see totals, net outstanding, and drill into any invoice or product's tracking.

Tip

Linking purchases to products powers accurate cost of goods, profit-per-unit, and the supplier columns in product tracking.

your-store.instamicrotech.com/admin/resources
🏭 Amber Imports Co

+20 122 000 9931 · [email protected]

Net balanceEGP 6,400 — Debtor

You owe them EGP 6,400

Record PurchaseMake Payment
Transactions
DateTypeAmountPaid
28 MayPurchaseEGP 6,4000
15 MayPurchaseEGP 4,200Paid
16 MayReturnEGP 300
Supplier detail — balance (debtor/creditor), purchases, returns, payments.

Financial reports

Complete & above

Analyze profit, loss, and performance over any period, grouped by day, week, or month. Three views: Summary / Profit & Loss, Top Products, and Losses.

MetricMeaning
Total RevenueNet revenue from completed orders; average order value.
Gross ProfitRevenue minus estimated cost of goods (COGS); gross margin.
Net ProfitGross profit minus operating expenses; net margin.
COGSEstimated at 60% of revenue by default — configure product cost prices for accuracy.
LossesRefunds & cancellations, expired inventory, and operating expenses.
Top ProductsBest sellers by revenue, with units sold.
Drill-downsTap any metric or period for a full breakdown, down to per-order and per-product profit.

Note

For precise COGS instead of the 60% estimate, record purchase invoices against products.

your-store.instamicrotech.com/admin/financial-reports
Profit & LossTop ProductsLossesMay 2026 · grouped by week

Total Revenue

EGP 142,300

Gross Profit

EGP 56,920

Net Profit

EGP 31,420

Net Margin

22%

Profit & Loss by week
W1
W2
W3
W4
Top Selling Products
ProductSoldRevenue
Velvet Oud EDP86EGP 107,500
Saffron Night Cream54EGP 37,260
Kohl Eyeliner210EGP 19,950
Financial reports — P&L, margins, trend, and top products.

Analytics

7-day trial on Web/Mobile · Full on Complete & above

Track traffic and behaviour — headline KPIs, the full shopping funnel, and breakdowns by source, product, geography, and platform, over any date range.

FieldDetails
OverviewVisitors, page views, conversion rate, average session, plus the funnel: Product Views → Add to Cart → Checkouts → Purchases, and Searches.
Traffic SourcesWhere visitors come from.
ProductsMost-viewed and best-converting products.
GeographicWhere your customers are.
PlatformsWeb vs. mobile and device breakdown.
your-store.instamicrotech.com/admin/analytics

Visitors

3,482

Page Views

11,204

Conversion

2.8%

Avg Session

3m 12s

OverviewTraffic SourcesProductsGeographicPlatforms
Visitors — last 14 days
Analytics — Overview: visitor KPIs and traffic trend.
your-store.instamicrotech.com/admin/analytics
Conversion funnel
Product Views8,640
Add to Cart1,210
Checkouts540
Purchases312
Traffic sources & geography
Direct41%
Instagram27%
Google19%
TikTok13%

🌍 Egypt 68% · Saudi 14% · UAE 11% · Other 7%

Analytics — funnel (views → cart → checkout → purchase) plus traffic sources and geography.

Marketing & ads

Complete & above

Connect your ad accounts and manage campaigns across platforms in one place, with unified performance reporting.

Supported platforms

Meta

Facebook, Instagram, Messenger & Audience Network.

TikTok

Video ads to a wide audience.

Snapchat

Reach Gen Z and Millennials.

Google Ads

Search, YouTube & Display Network.

X (Twitter)

Promote your brand on X.

FieldDetails
Connect accountsSecurely link each platform; see connection status and re-sync.
CampaignsName, objective (Awareness, Traffic, Engagement, Leads, App Promotion, Sales, Conversions), daily or lifetime budget, dates; pause or resume.
Ad setsTargeting by age, gender, locations, interests, behaviors, custom and lookalike audiences.
CreativesSingle image, video, carousel, or collection; headline, description, call-to-action, destination URL.
PerformanceSpend, impressions, clicks, conversions, revenue, CTR, CPC, CPM, ROAS, reach, frequency — overall and by platform.
your-store.instamicrotech.com/admin/marketing

Total Spend

$1,240

Impressions

312K

Clicks

8,940

Avg ROAS

3.1×

CampaignPlatformSpendROASStatus
Ramadan Oud LaunchMeta$6203.4×Active
Skincare RetargetingTikTok$4102.7×Active
Search — Perfume EGGoogle$2102.9×Paused
Marketing & Ads — unified spend/ROAS and campaigns across platforms.

Home sections

Professional & Enterprise

Design your mobile app home screen by stacking and reordering content sections. Each section is bilingual, schedulable, and can target specific user types.

FieldDetails
Banner SliderRotating promotional banners.
Product GridA grid of products (set columns).
Product CarouselA horizontally scrolling product row.
Category ShowcaseHighlight categories.
Brand SpotlightFeature a brand.
Countdown TimerUrgency timer for a sale.
Featured CollectionA curated collection.
FieldDetails
Title / Subtitle (EN / AR)Bilingual headings.
Display OrderDrag to reorder; controls position in the app.
Padding Top / BottomSpacing around the section.
VisibilityAll Users · Normal · Special · Resource.
Active / scheduleEnable, and optionally schedule (scheduled or expired states).

Note

Advanced users can define Data Sources (named queries / feeds) that power what a section displays — handy when product feeds come from an external system.

your-store.instamicrotech.com/admin/home-sections
OrderSectionTypeStatus
1Ramadan Sale BannerBanner SliderActive
2New ArrivalsCarouselActive
3Shop by CategoryCategory ShowcaseActive
4Flash Sale Ends SoonCountdownScheduled

↕ Drag rows to reorder how they appear in the app.

Ramadan Sale

New Arrivals →

⏳ Ends in 02:14:55
Home sections — reorderable app home blocks with live phone preview.

Employees

Professional & Enterprise

Manage staff records, salaries, attendance, and leave — separate from dashboard admin accounts (this is HR, not login access).

FieldDetails
Name (EN / AR), National IDBasic employee identity.
Position / DepartmentJob details.
Base SalaryMonthly compensation; drives the monthly payroll figure.
Bank detailsBank name and account or IBAN for salary payments.
Emergency ContactContact name & phone.
Leave BalancesInitial annual and sick-leave day allowances.
StatusActive or inactive.

The dashboard summarizes total employees, monthly payroll, on-leave today, present today, pending salaries, and pending leave requests.

your-store.instamicrotech.com/admin/employees

Employees

6

Monthly Payroll

EGP 31,500

Present Today

5

On Leave

1

NamePositionSalaryLeave (A/S)Status
Layla H.SalesEGP 6,00014 / 7Active
Omar T.FulfilmentEGP 4,50010 / 7Active
Nadia F.Store ManagerEGP 9,0009 / 5On leave
Employees — payroll, attendance, and leave balances.

Staff & permissions

Team seats: Professional (10) · Enterprise (unlimited)

Add team members and control exactly what they can do with granular, role-based permissions. Only a super admin / store owner can manage admins.

Roles

FieldDetails
Super Admin / Store OwnerEverything in your store.
Admin / StaffOnly the specific permissions you grant from the list below.
  1. Go to Admins → Add Admin (super-admin only).
  2. Search for an existing user by name or email.
  3. Tick the permissions to grant (grouped by area, with View / Create / Update / Delete / Export).
  4. Create Admin. Remove access any time to demote them back to a normal user.

Permission groups & actions

FieldDetails
OrdersView · Update status · Cancel · Export CSV
ProductsView · Create · Edit · Delete · Manage inventory
CategoriesView · Create · Edit · Delete
BrandsView · Create · Edit · Delete
CouponsView · Create · Edit · Delete
PromotionsView · Create · Edit · Delete
UsersView · Edit profiles · Deactivate
Special UsersView · Add · Remove special status
Home SectionsView · Create · Edit · Delete
Resources (suppliers)View · Create · Edit · Delete + transaction view / create / edit / delete
EmployeesView · Create · Edit · Delete · Manage payroll
ExpensesView · Create · Edit · Delete
DriversView · Create · Edit · Delete · Settle cash
MarketingView · Create · Edit · Delete · Connect accounts
AnalyticsView dashboard stats · Export reports
SettingsView · Change settings
Admin Management (super-admin)View · Create · Edit permissions · Remove access

Note

Give a fulfilment clerk only Orders: View + Update and Products: View — they can process orders without seeing finance, settings, or customer data.

your-store.instamicrotech.com/admin/admins

Admin Users

3 admins with assigned permissions

+ Add Admin
AdminRolePermissions
You (owner)[email protected]Super AdminAll permissions
Layla H.[email protected]AdminOrders: view, update · Products: view
Omar T.[email protected]AdminOrders: view
Admins — staff accounts with granular, role-based permissions.

Store settings

All plans

Everything that configures how your store behaves — details, currencies, tax, payments, shipping, and social links.

FieldDetails
Store InformationStore name, email, phone, address, and two WhatsApp numbers (one for support, one for delivery).
Currency & PricingPrimary country / currency, secondary countries or regions (each adds a sellable currency), and a minimum order amount.
VATVAT percentage applied to orders; set 0 to disable and hide it.
Payment MethodsCash on Delivery and Card Payments (Visa, Mastercard, Meeza via Paymob). At least one must stay on.
Bosta DeliveryEgypt shipping integration with test and production modes.
Social Media LinksFacebook, Instagram, Twitter / X, TikTok shown on your storefront.
Brand ThemeLogo and colors — see Branding studio.
Delivery defaultsDefault delivery fee and free-delivery threshold; notification preferences (new order, low stock).

Additional settings sub-pages: Exchange Rates, Map Bounds (delivery map area), App Version (mobile build controls), and Mobile Theme.

Heads up

To accept cards you connect Paymob and switch on Card Payments. Cash on Delivery works out of the box for Egypt.

your-store.instamicrotech.com/admin/settings
🏬 Store Information
💱 Currency & Pricing

Primary: 🇪🇬 Egypt (EGP)

Secondary: 🇦🇪 UAE · AED 🇸🇦 KSA · SAR

Min order: EGP 100

💳 Payment Methods
Cash on DeliveryOn
Card (Visa/MC/Meeza · Paymob)On
VAT14%
Store settings — info, currencies, payments, and VAT.

Web storefront

Web Only · Complete · Professional · Enterprise

Your customers' branded website at your-store.instamicrotech.com — fast, SEO-ready, mobile-responsive, and available in over 20 languages (Arabic right-to-left included).

Customer journey

FieldDetails
Browse & searchHome, categories, brands; search; filters. Featured products and home sections surface what you promote.
Product pageGallery, bilingual description, price in the customer's currency, stock, variants, and reviews; add to cart or wishlist.
CartAdjust quantities, apply a coupon code, see delivery fee and totals.
CheckoutDelivery address, delivery zone & (optional) time slot, then pay by Cash on Delivery or card (Visa / Mastercard / Meeza via Paymob).
AccountCustomers register or log in to see order history, track delivery, and manage an address book.
LocalizationLanguage toggle (EN / AR) and currency are detected by region; prices show in local currency.

Tip

Every store includes a free instamicrotech.com subdomain with SSL.

your-store.instamicrotech.com
your-store🔍 Search…Login
NEW

your-store

Your tagline

Shop Now →Categories
📦

Authentic Products

🚚

Fast Delivery

🛡

Secure Payment

🎧

24/7 Support

Web storefront (English / LTR) — header nav, hero, and trust badges.
your-store.instamicrotech.com/ar
متجرك🔍 ابحث…تسجيل الدخول
NEW

متجرك

شعارك هنا

→ تسوق الآنالأقسام
📦

منتجات أصلية

🚚

توصيل سريع

🛡

دفع آمن

🎧

دعم 24/7

Web storefront (Arabic / RTL) — fully mirrored, the default for Arabic shoppers.

Mobile app

Mobile Only · Complete · Professional · Enterprise

A native iOS & Android app for your customers, auto-themed from your Brand Theme. You don't build it — it's generated and branded for you.

Auto-branded

Your colors and logo, applied automatically.

Push notifications

Order status updates to the phone.

Arabic + English

Correct number formatting in both.

Accounts

Order history and address book.

QR reorder

In-store QR scanner for quick reorders.

You control from the dashboard

FieldDetails
App colors and logoBrand Theme
Home screen layoutHome Sections
App version controlsSettings → App Version

Note

Alongside the customer app there's an orders / operator app for staff to manage incoming orders on the go.

your-store

Welcome 👋

Shop the latest arrivals

Product

EGP 120

Product

EGP 90

▦ Home🛒 Cart▤ Categories📦 Orders

Plans & pricing

Simple, transparent pricing — no hidden fees, no lock-in, cancel any time. Every plan starts with a free trial and no credit card.

See current plans and prices on the pricing page

Web plan — $1/month for your first 3 months

Pick the Web plan on annual billing and your first 3 months are automatically $1/month ($3 total) — no code to enter. The remaining 9 months are billed at the regular Web monthly rate. The intro is scoped to the Web plan only; Mobile Only, Complete, Professional, and Enterprise are billed at their standard rate from day one.

How it works

Example with the Web plan ($29/month). Annual without the intro would be 12 × $29 = $348. With the intro you pay $1 × 3 + $29 × 9 = $264 in your first year. Year two and onward bill at the regular annual rate.

Tip

The Web intro and any promo code you apply work together: the intro covers months 1–3, and a promo code (if active) discounts the remaining 9 months — including "fully free" codes that drop them to zero.

Promo codes

If you have a promo code, enter it on the payment step during signup, or at renewal time from the admin dashboard. Promo codes are issued by Plaza and apply only to the paid months of an annual subscription — they don't change the $1/month intro window.

FieldDetails
Where to enter itOnboarding → Payment step, or Admin → Billing → Renewal.
What it discountsOnly the 9 paid months of the annual cycle. The $1/month intro is already applied automatically and isn't reducible further.
Fully-free codesSome codes mark the paid months as $0 too — in that case the entire annual subscription costs just $3 (the 3-month intro).
Single use vs. reusableEach code carries its own usage cap. Once you've redeemed it, the discount is locked to your subscription for that billing cycle.

Note

Subscriptions accept Visa, Mastercard, Mada, and bank transfer (annual & Enterprise), billed in USD, SAR, AED, or EGP. Upgrade or downgrade any time — proration is automatic.

Always confirm current pricing at plaza.instamicrotech.com/pricing.

FAQ

Can I switch plans later?

Yes — upgrade or downgrade any time; proration is automatic, so you only pay the difference.

Is there a free trial?

Every plan includes a free trial with no credit card required. The dashboard shows the days remaining.

What's the $1/month intro on annual?

New Web-plan annual signups get the first 3 months at $1/month — automatically, no code needed. The remaining 9 months are billed at the Web plan's regular monthly rate. Mobile Only, Complete, Professional, and Enterprise are billed at their standard monthly rate from the start.

Can I stack a promo code with the $1/month intro?

Yes — on the Web plan. The intro covers months 1–3 (at $1/month), and a promo code (if you have one) discounts the remaining 9 months. Some "fully free" codes drop those months to zero — making the whole annual cycle just $3.

What payment methods can my store accept?

Cash on Delivery (Egypt) works out of the box; card payments (Visa, Mastercard, Meeza) via Paymob once enabled in Settings.

Do you support Arabic invoices and receipts?

Yes — Arabic invoices, receipts, and order confirmations are included on all plans with correct RTL formatting.

Where is my store data hosted?

In the EU (Frankfurt), with optional regional data residency for Enterprise.

What's the difference between a coupon and a promotion?

A coupon needs a code at checkout; a promotion (BOGO, bundle, volume) applies automatically in the cart.

What's a Special user?

A customer you've given discounted pricing — globally or per product.

Glossary

TermDefinition
Primary currencyThe currency you price in; required on every product and locked after your first product.
USD fallbackA USD price that covers any country you didn't price directly.
COGSCost of goods sold; estimated at 60% of revenue unless you record real cost prices.
BOGOBuy one, get one promotion — free or discounted.
ResourceA supplier or vendor you buy stock from and track payables for.
Debtor / CreditorYou owe the supplier (debtor) / they owe you (creditor).
Delivery zoneA geographic area with its own delivery fee, free threshold, and time.
Home sectionA content block on the mobile app home screen.
ModuleA dashboard feature; availability depends on your plan.
CODCash on Delivery.
PaymobThe card-payment provider used for Visa / Mastercard / Meeza.
BostaEgypt shipping integration for creating real shipments.

Plaza runs in over 20 languages — Arabic, English, and more.

Our team answers in Arabic and English.

Plaza Store — Documentation | Plaza Store