این راهنما تنها به زبان انگلیسی و عربی در دسترس است. شما نسخهٔ انگلیسی را می‌خوانید.

Merchant guides

From conversation to structured order

Turn Instagram and WhatsApp sales into an online store

Move orders from social messages to product links, cart, payment and delivery while keeping personal support available.

Use social media to attract the buyer and the store to complete the order accurately.

01

Why message-only ordering breaks

Repeating prices, sizes, addresses and transfer details across conversations consumes time and creates errors. Inventory and confirmed orders also become difficult to measure.

02

Start with proven products

Create complete pages for your best sellers first. Add original images, price, stock, variants and delivery terms, then share the product URL instead of retyping details.

03

Keep WhatsApp for support

Let customers ask questions through WhatsApp but complete quantity, address and payment in checkout. The order can then be tracked, assigned and reconciled properly.

04

Link every post to the right destination

Each post should answer one question and link to the matching product or guide—not always the homepage. Measure clicks and completed orders, not views alone.

Common questions

Should I stop taking WhatsApp messages?

No. Keep WhatsApp for support and use the store to capture accurate order, address and payment data.

Where should a large catalogue start?

Start with roughly ten high-demand or high-margin products and expand after testing checkout.

What belongs in the social bio?

Use the store or a useful category hub, then point individual posts to the most relevant product or guide.

Turn Instagram and WhatsApp sales into an online store | Plaza Store